Table of Content
Our goal is to exceed our customers' expectations for quality, value and
professional service.
Anna started “Flowers & Balloons by Anna” in 1998 after designing all the
flowers and decorations for her daughter’s wedding. Since that time, she has had
thousands of satisfied customers. In addition, Anna has an M.A. in Elementary
Education and is a former elementary school teacher. She now devotes herself
full-time to her flower business.
Contact Information
Our Address:
Flowers & Balloons by Anna
1054 S. Mary Avenue
Sunnyvale, CA 94087
Our Phone Number:
650-784-2010
Hours of Operation:
Monday
through Friday - 7 am to 7 pm
Saturday - 8 am to Noon
SUNDAY - BY APPOINTMENT ONLY
E-mail:
Delivery Policy
We deliver flowers and other gifts to all the cities in the San Francisco South Bay Area and San Jose Silicon Valley. We
guarantee same-day delivery within 3 to 5 hours for all orders placed before 12
p.m. PST, except Sunday. Late delivery hours are also available, but are limited to only home
addresses. The variety of available flowers, balloons, and other accessories may be
limited at that time to current inventory in stock. The latest possible delivery
time is 7 p.m.
We do not deliver our products to shopping malls and university/college campuses.
For funeral or sympathy orders, please note the following schedule:
• For Monday morning delivery, orders must be received no later than Saturday at
12 noon in the recipient's time zone.
• For morning delivery on Tuesday through Saturday, the order must be received
no later than 3 p.m. on the day before, in the recipient's time zone.
• For afternoon delivery on Monday through Saturday, the order must be placed
with a 4-hour lead-time, but no later than 2 p.m. local time.
Exotic Flowers and Plants. Due to the potential for limited availability of some
exotic flowers and plants, only next day delivery can be offered. Delivery is available Monday through Saturday.
• A local delivery fee based on the delivery zip code will be added to each order, for each address.
Substitution Policy
Substitutions may be necessary to ensure that your arrangement or specialty gift
is delivered in a timely manner. The utmost care and attention will be given to
your order to ensure that it is as similar as possible to the requested item.
Flowers: In arrangements of assorted flowers, the colors shown online will be
used if at all possible, even if this means substituting other kinds of flowers
of equal or greater value. For one-of-a-kind flower arrangements, such as all
roses or all lilies, we will make every attempt to match the flower type, but we
may substitute another color. If the floral container shown online is not
available, a container of similar beauty and value will be used.
Plants: For green and blooming plants, similar plants may be substituted of
equal or greater value. For one-of-a-kind plants, such as orchids, we will make
every attempt to match the plant type, but may substitute another color if your
first choice is unavailable. If the plant container shown online is not
available, a container of similar beauty and quality will be used.
Refund, Replacement, and Cancellation Policy
If you are not satisfied with the purchased product, please notify us within 3
days of the receipt of your order. We will send a replacement, or we will refund
the full purchase price, as long as the recipient returns the original product
to the florist who made the delivery.
Late Payment Policy
The customer shall pay Flowers and Balloons by Anna a late charge fee, if he/she fails to pay
for the provided services in full within 5 business days after the date of the
service. The late charge shall be $15.00 plus 15% from the total amount per
month that the service continues to be unpaid including the first month from the
date of service.
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We deliver flowers and other gifts to all the cities in the San Francisco South Bay Area and San Jose Silicon Valley. We guarantee same-day delivery within 3 to 5 hours for all orders placed before 2 p.m. PST, except Sunday. Late delivery hours are also available, but are limited to only home addresses. The latest possible delivery time is 7 p.m. For more information go to Delivery Policy. A local delivery fee based on the delivery zip code will be added to each order, for each address.
Substitutions may be necessary to ensure that your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention will be given to your order to ensure that it is as similar as possible to the requested item. For more information go to Substitution Policy.
All services provided only for orders placed in advance
Please place your order online, or call us at 650-784-2010